Effective date: 09/12/2024

At Worshipr, we aim to ensure your satisfaction with our products and services. If you are not fully satisfied with your purchase, please review our return policy below.

1. Eligibility for Returns

• Timeframe: Returns are accepted within 30 days of the original purchase date.
• Condition of Items: To be eligible for a return, items must be unused, in the same condition that you received them, and in the original packaging.
• Proof of Purchase: A valid receipt or proof of purchase is required to complete your return.

2. Non-Returnable Items

Certain types of items are not eligible for return, including:

• Gift cards
• Items marked as "final sale" at the time of purchase

3. Refunds

• Processing Time: Once your return is received and inspected, we will notify you of the approval or rejection of your refund within 5-7 business days.
• Method of Refund: Approved refunds will be processed to the original payment method within 10 business days.
• Partial Refunds: In some cases, only partial refunds may be granted (for example, items not in their original condition or items returned beyond the 30-day period).

4. Exchanges

• We only replace items if they are defective or damaged. If you need to exchange an item for the same one, please contact us at support@worshipr.co with details and photos of the damaged or defective item.

5. Return Shipping

• Responsibility: Customers are responsible for paying shipping costs for returning items, unless the return is due to an error on our part (e.g., incorrect or defective item).
• Non-refundable Shipping Fees: Original shipping fees are non-refundable, except in cases where we have made an error in your order.
• Tracking: We recommend using a trackable shipping service or purchasing shipping insurance for items valued over $50, as we cannot guarantee that we will receive your returned item.

6. Contact Us

For questions regarding returns or exchanges, please contact us at:

• Email: support@worshipr.co
• Contact Form

Thank you for choosing Worshipr. We value your satisfaction and are here to help ensure a smooth return process if needed.